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Handling Racist Incidents – Practical Support
When racism occurs in your school or organisation, it’s not enough to simply condemn it. You need a structured, consistent, and caring response system. Our Handling Racist Incidents component provides just that—designed to move beyond apologies into real repair, accountability, and learning.
Available in English and Welsh
What You Get
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Incident Response Protocols
Clear, step-by-step guidance on how to respond when a racist incident happens—who does what, when, how, and with whom. This includes guidance for staff, students, leadership, and parents/carers, so everyone knows their role. -
Restorative Practices & Harm Repair
Tools for restoring trust and repairing harm. This includes guided conversations, mediation frameworks, and follow-up support to ensure the person harmed is heard, the person responsible is accountable, and the relationship can start to heal. -
Organisational Learning & Prevention
We don’t just deal with each incident in isolation. This section includes tools to reflect on incidents, identify root causes, and adjust policies, training, or school culture to reduce recurrence. Includes staff debriefs, policy reviews, and curriculum adjustments.
Why It Matters
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It ensures safety, trust, and dignity for all students and staff.
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Prevents repeated harm and builds a culture where people know racism will be addressed, not ignored.
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Helps leadership show real accountability, not performative statements.
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Reduces legal and reputational risk by having documented, consistent procedures.
